April 15, 2019

While I have already written a blog post about the value of listening, I have since come across a lot more relevant research that I wanted to share with you. It’s crucial in pretty much any professional setting.

Perhaps your manager is not yet convinced that active list...

March 12, 2018

Even after reading my previous blog post about the value of listening, many professionals might still scoff at the thought of “listening skills” training. Surely everybody knows how to listen. We spend 80% of our waking lives communicating (Dodson, 2001), so surely we...

January 9, 2017

Imagine you’re a client talking to two salespeople about your wishes for a service. One of them is attentive to your concerns, and engaging with them. The other is just pushing their services as much as they can. Who would you buy from?

It might not surprise you that ac...

May 3, 2016

I am going to tell you a bit about me and what you can expect from this new blog.

About Me

I’m the founder and director of Glisten Training. I’m also a trainer, a coach, an enthusiastic volunteer at Nightline and Youth Engagement Solutions, trustee of The Escape Charity,...

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Our Recent Posts

Five Evidence-Based Reasons to Convince your Manager that Active Listening is Crucial to Work Success

April 15, 2019

Common Sense is Uncommon

March 12, 2018

The Value of Active Listening Skills

January 9, 2017

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